What are the responsibilities and job description for the Cashier (substitute employee position) position at Hunger Mountain Co-op?
Description
Cashier
Substitute position - variable hours, as needed for vacant shifts
Availability needed - 4-7 days per week, including nights, mornings, and weekends
Do you have a flexible schedule and want some extra income? Or do you just want to know the best way to get a job at the Co-op? The Co-op frequently hires substitute employees to fill in for vacancies, both planned and unplanned. Substitutes earn an hourly wage (a minimum of $16.20 per hour), accrue a paid time off benefit, and are eligible for the employee discount on Co-op purchases. In addition, substitutes have preferred access over outside applicants to jobs with regular hours at the Co-op. Substitutes may work a range of hours up to 40 hours weekly, depending on the Co-op’s need and the substitute’s availability. The most common substitute positions are cashier, grocery clerk and prepared foods worker.
Purpose: To provide a high level of customer service to Hunger Mountain Co-op shoppers through accuracy of transactions, timely and efficient service and a genuine, friendly and helpful manner that leaves our customers feeling they had a great shopping experience.
Status: Reports to Front End Manager
Pay Level 2
Responsibilities:
• Be responsible for safety in the workplace by creating a safe work environment, reporting safety concerns to a manager or member of the Safety Committee, and adhering to safety rules and regulations.
• Follow department policies and procedures.
Customer Service:
• Treat customers fairly, consistently, and with respect.
• Ensure efficient, friendly and informative service according to established customer service vision and standards.
• Begin customer transaction with a friendly greeting such as “Hello, how are you today?” while making eye contact.
• Bag groceries for customers, as needed.
• End customer transaction with a pleasant farewell such as “Thank you, have a nice day.” Remember the cashier is the last staff member the customer will be in contact with.
• Familiarity with Co-op policies and procedures in order to answer customer questions.
• Refer unresolved questions or problems to the Front End Manager, Assistant Manager and/or Front End Supervisors.
Cashiering:
• Open and close out registers following established procedures.
• Check out customers’ purchases quickly while maintaining accuracy with respect to tender and point of sale entries.
• Watch monitor in order to ensure accuracy of entries.
• Pass out membership information to interested customers.
• Accept equity payments.
• Process returns following store policy.
Security and Money Handling:
• Ensure security and accuracy of accounting for all transactions processed during shift including daily deposits, change requests, and security at registers and in the cash room.
• Ensure security of keys used during shift.
• Follow security procedures in handling cash, deposits, disorderly customers or other emergencies.
Requirements
The responsibilities as listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Qualifications:
• Desire to work with people.
• Ability to stand for long periods of time.
• Excellent attendance/punctuality.
• Ability to follow all safety policies and procedures of Hunger Mountain Co-op.
• Ability to provide excellent service to customers, vendors and co-workers.
• Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
• Ability to be physically present onsite at the Co-op to perform the requirements of this position.
Salary : $16
