What are the responsibilities and job description for the Intake Specialist position at Hunkapi Programs Inc?
About the Role:
The Intake Specialist plays a crucial role in the healthcare and social assistance industry by serving as the first point of contact for patients and clients seeking services. This position is responsible for gathering essential information, assessing needs, and ensuring that individuals are directed to the appropriate resources and care. The Intake Specialist will utilize electronic medical records systems to document interactions and maintain accurate patient information. By effectively managing the intake process, this role contributes to improved patient outcomes and enhances the overall efficiency of healthcare delivery. Ultimately, the Intake Specialist helps to create a welcoming environment that fosters trust and support for individuals in need of assistance.
Minimum Qualifications:
- High school diploma or equivalent; associate's degree in healthcare or related field preferred.
- Experience in a healthcare or social services setting, particularly in an intake or administrative role.
- Proficiency in using electronic medical records systems and other relevant software.
Preferred Qualifications:
- Bachelor's degree in social work, psychology, or a related field.
- Certification in healthcare administration or a related area.
- Bilingual skills to effectively communicate with a diverse patient population.
Responsibilities:
- Conduct initial assessments and gather relevant information from patients and clients to determine their needs.
- Utilize electronic medical records systems to accurately document patient interactions and maintain up-to-date records.
- Coordinate with healthcare providers and social services to ensure timely referrals and access to necessary resources.
- Provide information and support to patients regarding available services, eligibility requirements, and the intake process.
- Monitor and follow up on patient progress to ensure continuity of care and address any emerging needs.
Skills:
The required skills in electronic medical records are essential for the Intake Specialist to efficiently document patient information and ensure data accuracy. Daily work involves navigating these systems to retrieve and input data, which is critical for maintaining compliance and facilitating seamless communication among healthcare providers. Strong interpersonal skills are also necessary, as the Intake Specialist must engage with patients compassionately and effectively to gather sensitive information. Preferred skills, such as bilingual communication, enhance the ability to serve a diverse clientele, ensuring that language barriers do not impede access to care. Overall, the combination of technical and interpersonal skills enables the Intake Specialist to provide high-quality service and support to individuals seeking assistance.
Tuesday through Saturday 8:30 to 5:30 or 10-7:00 PM
Salary : $20 - $28
