Credit Specialist

Job Purpose

The Credit Specialist position is accountable for managing open Accounts Receivable. This includes auditing the aging, collecting past due balances, reconciling unapplied/misapplied payments, and providing outstanding customer service. The Credit Specialist also assists with approving new accounts, and will be expected to perform credit checks, send applicable welcome letters, and complete new account setups.

General Duties and Responsibilities (but not limited to)

• New Account Setup/Running credit checks
• Trade references
• Process credit cards and e-checks
• Large Check posting to A/R accounts
• Tax Exemptions/Maintaining/Implementing
• Research and reconcile account discrepancies
• Review Aging Reports
• Make collections calls (inbound and outbound)
• Reconciling payment errors
• Demand and reminder letters
• Close accounts
• Process legal and collection activity

Desired Qualifications

• Knowledge of billing procedures and collection techniques
• Familiarity with laws related to debt collection (e.g. FDCPA)
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills

Education Requirements- High School Diploma: Associate’s/ Bachelor’s degree a plus

Skills and Qualifications- Outgoing, team player, organized, detail oriented, quick learner, problem solver and not afraid to think outside the box.

Physical Requirements:

Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking across campus, bending, stooping and reaching. Occasional lifting up to 20 pounds or more.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)
• Accounts Receivable: 1 year (Preferred)

Work Location: In person

Salary : $19 - $23