Demo

CSR - Customer Service Representative

Hunt and Sons, Inc.
Ely, NV Full Time
POSTED ON 2/15/2025
AVAILABLE BEFORE 4/14/2025

We are looking for a customer-oriented service representative in our Ely, Nv office. A customer service representative, or CSR, will act as a liaison, provide product/services information. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage incoming calls
  • Fill customers propane bottles
  • Load/unload package loads manually and with a forklift
  • Inventory verification and reconciliation
  • Generate customers invoices
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Experience:

  • Customer Service: 2 years (Preferred)

Work Location: In person

Salary : $18 - $22

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a CSR - Customer Service Representative?

Sign up to receive alerts about other jobs on the CSR - Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$51,050 - $68,081
Income Estimation: 
$59,001 - $77,833
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other CSR - Customer Service Representative jobs in the Ely, NV area that may be a better fit.

CSR - Customer Service Representative

UCCU Insurance Services, Provo, UT

Customer Service Representative (CSR)

Slingshot by Pronto BPO, Lehi, UT

AI Assistant is available now!

Feel free to start your new journey!