Inside Sales Associate

Job Title: Inside Sales Associate – Real Estate Team
Location: In-Office (Buffalo, NY) or Remote
Compensation: $18/hour, Performance-Based Bonuses

Company Overview:
We are a high-performing, client-focused real estate team with a strong reputation for excellence in the Western New York market. With a commitment to delivering outstanding service, we are looking to expand our team by hiring an experienced and driven **Inside Sales Associate**. This role is integral to the continued growth and success of our business.

Position Summary:
The Inside Sales Associate will play a key role in generating new business opportunities and strengthening client relationships through proactive outreach and consistent follow-up. This individual will be responsible for calling prospective sellers and buyers, including FSBOs, expired listings, and new leads, as well as maintaining communication with our existing client database. The position requires a professional communicator who is results-driven, detail-oriented, and highly organized.

Responsibilities:

• Conduct outbound calls to FSBOs, expired listings, new inquiries, and our client database to generate listing and buyer opportunities
• Follow proven scripts to engage leads and convert them into qualified appointments for the sales team
• Make follow-up calls, thank-you calls, and client appreciation calls as part of ongoing relationship-building efforts
• Request online reviews and testimonials from past clients
• Write professional texts and emails to nurture leads and support the sales process
• Learn and effectively utilize our CRM platform to manage lead data, track interactions, and build automated drip campaigns
• Maintain accurate and up-to-date records of all communications and lead activity
• Collaborate closely with the Team Leader and other team members to ensure consistent communication and alignment on goals
• Report directly to the Team Leader and participate in regular performance reviews and strategy meetings

Qualifications:

• Excellent verbal communication skills with a clear, confident, and professional speaking voice
• Strong written communication skills with proper grammar and attention to detail
• Proven ability to convert conversations into appointments and qualified opportunities
• Proficiency with CRM systems and the ability to quickly learn new technologies
• Highly organized with strong time management and record-keeping skills
• Ability to work independently while collaborating effectively with team members
• Previous experience in real estate, inside sales, or customer service is preferred

Compensation & Benefits:

• Competitive hourly wage
• Performance-based bonuses and incentives
• Flexible work environment – option to work in-office or remotely
• Comprehensive training and onboarding support
• Opportunity for growth within a respected and expanding real estate team