What are the responsibilities and job description for the IT Technician position at Hunter Contracting Co.?
Are you looking for a company you can grow with? A company where you feel like part of the family and not just another employee number? Do you want to be a part of something great? Hunter Contracting Co. is a family-owned, heavy civil contracting firm serving Arizona since 1961. We are looking for good, hard-working, high-energy, self-motivating, professional individuals to grow with our project needs.
What we are proud to offer you:
- Medical/Telemedicine
- Dental
- Vision
- Flexible Spending Account
- 401K
- Life Insurance
- Health and Wellness Programs
- Sick Time
- Holiday Pay
Job Purpose: To provide excellent IT customer service to end users and all levels of the company. To support hardware and software systems to ensure they run efficiently and securely within the computer and telephone systems, including servers, desktops, laptops, printers and phones systems.
Primary Duties:
- Supports and trains users regarding software systems, desktops, laptops, phones, tablets, smartphones, feature phones, wireless data cards, printers, copiers, scanners and more.
- Supports remote users over VPN, Remote Desktop.
- Supports computer networks environments in a multi-site environment.
- Gathers data pertaining to customer needs and uses the information recommend changes and upgrades that provide efficient, effective, and timely use of computing systems.
- Deploy workstations using imaging and other related technology.
- Creates and updates documentation for the network, information systems, and internal IT processes.
- Sets up new users and jobsite networks including the setup of workstations, laptops, email accounts, Internet Connections, and access to servers and software.
- Performs equipment repairs on laptops, desktops, smartphones and other company equipment.
- Maintains current and relevant Information Technology skills.
- Adheres to all Hunter Contracting Co. safety policies, procedures and instructions from management.
- Performs other incidental and related duties as required and assigned.
- Support and become a pilot in our drone program.
Work Qualifications:
- Desire to learn new skills and technologies
- Hands on experience with desktop and laptop hardware.
- Experience in a Microsoft domain environment.
- Basic network and software troubleshooting.
- Initiative to take ownership of a project and see it to successful completion.
- Advanced knowledge of Microsoft Office and Microsoft desktop operating systems.
- Knowledge of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Ability to establish and maintain effective relationships with other employees.
- Ability to troubleshoot and resolve hardware and software issues and problems.
- Ability to prioritize work to meet goals or deadlines in a high activity environment.
- Approaches work in a meticulous, thorough, and detailed manner; keeps files and work area organized.
- Strict adherence to company confidentiality, values, and data integrity policies.
- Ability to travel 15%
Education & Work Experience Guidelines:
- GED or High School Equivalent
- 1-2 years of experience supporting end-users in a professional environment; AND,
- 1-2 years of experience supporting Windows and Office in a corporate environment; OR,
- Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities as determined by the hiring manager.
- A valid Arizona Driver License and clean driving record.
We do E-Verify, Background Checks and Drug Screens
Women, Minorities and Veterans are encouraged to apply.
EQUAL EMPLOYMENT OPPORTUNITY statement
Hunter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or status as a covered veteran in accordance with applicable federal, state, and local laws. Hunter complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, apprenticeship, and/or on-the-job training.
