What are the responsibilities and job description for the Operational Excellence Director position at Hunter Hamilton?
Join Hunter Hamilton as we seek an exceptional General Manager to lead our organization forward. In this key leadership role, you will oversee daily operations to ensure efficiency, quality, and goal achievement.
Our ideal candidate is a seasoned executive with a proven track record of business growth, team development, and operational excellence. They will lead and mentor the management team to foster a positive company culture.
Key Responsibilities:
- Oversee and manage daily operations to ensure efficiency, quality, and goal achievement.
- Implement and monitor KPIs to drive continuous improvement.
- Ensure all work meets brand and customer service standards.
Leadership Roles:
- Champion a positive and engaging company culture.
- Lead and mentor the management team to ensure strong leadership and workforce satisfaction.
- Foster interdepartmental communication and collaboration.
Financial and Risk Management:
- Develop and manage financial budgets to ensure company profitability and sustainability.
- Track financial performance and implement corrective measures as needed.
- Oversee risk management strategies, including safety, financial, and legal compliance.
Market and Brand Development:
- Act as the face of the company, representing it in the marketplace.
- Partner with marketing and sales teams to develop strategies and drive business growth.
- Build and maintain high-value external partnerships.
Requirements:
- Bachelor's Degree in Business Administration, Operations Management, or a related field (or equivalent experience).
- 5 years of management experience, preferably in a relevant industry.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to analyze financial data and react to trends.
- Experience in developing and executing business strategies.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in using computer systems for analysis, reporting, and operational management.