Key Account Food & Workplace Safety Manager

Key Account Food & Workplace Safety Manager

SAN FRANCISCO, California

Job Description

Key Purpose

A Key Account Food and Workplace Safety Manager supports a National team of food service operators and ensures that Key Account strategies are aligned with ISS North America (NAM) deliverables to mitigate risk and exceed standards. This person works with the 36 locations in this Key Account as a single point of contact for the Key Account’s food and worker safety needs and program execution along with the maintenance and improvement of health and safety results. The ideal candidate will have demonstrated expertise and experience in food and workplace safety, high attention to detail, follow through and possess the ability to train team members. Nationwide travel and support for 36 locations.

KEY RESPONSIBILITIES :

• Serve as part of the HSE Team to ensure compliance with applicable statutory and regulatory requirements.
• Review processes to identify improvement opportunities for food and workplace safety compliance.
• Manage the investigation and resolution of all workplace and food-related illness complaints along with non-conforming product complaints.
• Implement and maintain regulations within several jurisdictions throughout the US and interface with these agencies to accomplish set goals.
• Manage allergen compliance within the broader food safety framework.
• Conduct audits of facilities to ensure compliance, identify training opportunities, and drive continuous improvement.
• Review all third-party inspection results in a timely manner and provide immediate feedback and support to operations.
• Initiate appropriate corrective actions to ensure compliance with approved brand standards.
• Interpret complex regulations and provide clear recommendations to help the organization achieve and maintain compliance.
• Identify and mitigate risk while developing food safety programs and policies that support organizational objectives.
• Work cross-functionally with diverse stakeholders including business executives, front line team members, chefs, regulatory organizations, and health authorities.
• Educate workers on safe food and health policies, identify problems, develop and evaluate corrective options, implement solutions, and measure effectiveness.
• Provide organizational reporting to senior management on the KPIs for the program.
• Coordinate with Procurement for food safety compliance in the supply chain.
• Monitor injury, illness, and incident-related performance for trends or indicators of improving or degrading incident performance.
• Communicate findings, concerns, and deficiencies to responsible managers and stakeholders for timely corrections.
• Assist in the development and implementation of strategic solutions to improve and maintain compliance.
• Oversee HSE plans, playbooks, and procedures for the account, ensuring information is current and effectively implemented.
• Track and ensure the completion of required HSE training matrix using tools such as Safety Skills.
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence and adopting best practices.
• Perform additional duties as required.

QUALIFICATIONS :

KEY COMPETENCIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $128,000.00 - $150,000.00 . Final compensation will be determined based on experience and skills.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.

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Salary : $128,000 - $150,000