Field Service Technician

Hunter Truck Is Hiring! Hunter Truck is currently hiring an experienced Field Service Technician that will be based out of Erie, PA.

Since 1938, we have had a long-standing relationship with premium-quality truck producer, Peterbilt Motors, and operate locations across Pennsylvania, New York, New Jersey, and West Virginia.

Our Mission is to build long term relationships by providing excellent products and service that reflect value, integrity, and teamwork. 

SUMMARY

Functions as an experienced technician who is able to perform diagnosis and repairs of most vehicle components without supervision required, and who has previously worked as a B Class, or above, general service technician.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Work at customer job sites.
• Perform work with little to no supervision as outlined on repair order with efficiency and accuracy.
• Diagnose vehicle problems based on customer complaints and inspection.
• Daily communication with the between dealership departments of agenda for workflow accommodations.
• Documents all work performed and recommended on the repair order. Open Electronic Diagnostic System (EDS) cases on all Cummins work. Open Total Customer Solutions (TCS) cases with MX Wiring, ABS or any general questions.
• Assist other technicians in major repairs.
• Participate in manufacturer-sponsored training programs, schools, and events.
• Ensure that customers' vehicles are kept clean per dealership standards
• Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 

• Vocational/technical school graduate with a minimum of five (5) years related experience; or equivalent combination of education and experience.
• Must have experience in engine and driveline troubleshooting; electrical repair and air conditioning systems; must have component overhaul experience and/or specialty (A/C or electrical) experience.
• Must have good supply of most hand tools to complete most repairs

LANGUAGE SKILLS 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively to customers or employees of organization

REASONING ABILITY 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS 

• Automotive Service Excellence (ASE) Certifications required
• Drive Train Certification for Medium/Heavy Truck required
• Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck required
• State Vehicle Inspector Certification (Class 7) required
• Commercial Driver’s License (CDL) Class B or above required; must meet company insurability standards
• Valid Driver’s License required; must meet company insurability standards
• MX Engine Certified required
• Cummins MD and HD Certification required

PHYSICAL DEMANDS   

The physical demands described here are must be met by the employee to complete this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms.   The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.   The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move more than 100 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. The employee is occasionally exposed to high, precarious places.  The noise level in the work environment is usually loud.

EQUAL OPPORTUNITY EMPLOYER