What are the responsibilities and job description for the On-call Troubleshooter position at Hunter Wave LLC?
Job Description
Job Description
Got flexible schedule? Hunter Wave is looking for a On-Call Field Troubleshooter to join our growing team. He / she will be responsible for providing on-site client installation, repairs, and maintenance of client's equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He / she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities :
- Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
- Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory.
Requirements :
Powered by JazzHR
5JjtVaBGGG
