Demo

Information Systems Technical Assistant

Hunterdon Central Regional High School
Flemington, NJ Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/17/2025

Position Type :

Management Information Systems / Information Systems Support Specialist

Date Posted : 2 / 14 / 2025

Location :

Hunterdon Central Regional High School

Closing Date : 02 / 28 / 2025

Description : We are looking for a motivated and eager-to-learn Technician to join our IT team, specifically supporting the Hunterdon Central community of staff, students, and administration. Under the guidance and mentorship of our Network Administrator and Senior Support Specialist, you will assist in installing, maintaining, and troubleshooting network and client systems, managing Active Directory, and handling printer maintenance (both hardware and server). This role is an excellent opportunity to develop your network administration skills while supporting the daily operations of a dynamic educational environment.

Key Responsibilities :

  • Assist in Network Installation & Configuration : Help install and configure network hardware, such as routers, switches, firewalls, and wireless access points, following best practices and senior technician instructions to support the Hunterdon Central community's needs.
  • Network Troubleshooting : Support the team in monitoring and troubleshooting network issues, identifying connectivity problems, and learning how to resolve common network issues under supervision for staff, students, and administration.
  • System Maintenance : Aid in performing regular system updates, patching, and backups to maintain security and performance, ensuring network devices and systems are running optimally for all users.
  • Technical Support : Provide basic technical support to end users, including staff, students, and administration, assisting with network and client -related problems like connectivity issues, VPN access, and software-related problems.
  • Network Security Assistance : Learn and assist with implementing and maintaining network security protocols, such as firewalls, VPNs, and intrusion detection / prevention systems, ensuring the protection of sensitive data and systems.
  • Documentation : Help document network configurations, updates, and issues, ensuring that accurate records are kept for future reference, troubleshooting, and compliance with educational and administrative requirements.
  • Collaboration : Work closely with the senior network technician and other IT team members to ensure seamless operation of the network and client systems across the school campus.
  • Active Directory Management : Assist in managing Active Directory users and groups, helping with user access permissions, group policy updates, and account maintenance, ensuring appropriate access for staff, students, and administrators.
  • Printer Maintenance (Hardware & Server) : Assist with maintaining network printers, including both hardware and server-side configurations, ensuring they are operational, troubleshooting issues, and managing print queues for staff and students.
  • Support for Staff, Students, and Administration : Provide hands-on IT support to staff, students, and administration to resolve network and client related technical issues in a timely and efficient manner, ensuring minimal disruption to educational and administrative activities.
  • Learning & Development : Participate in training and mentorship to develop technical skills, including network diagnostics, troubleshooting techniques, and industry best practices, while applying this knowledge to support the educational community.

Requirements :

  • Basic understanding of networking concepts (TCP / IP, DNS, DHCP, VPN, etc.) and networking hardware (routers, switches, firewalls, cabling, and terminating).
  • Basic understanding of Active Directory, user and group management, and group policy (preferred but not required).
  • Experience or willingness to learn about printer maintenance and troubleshooting (hardware and server-side configurations).
  • Strong customer service skills, with the ability to support staff, students, and administrators in a school environment.
  • Willingness to improve technical knowledge and obtain certifications, such as CompTIA Network or Cisco CCNA.
  • Associate's degree in Information Technology, Computer Science, or a related field (preferred but not required).
  • 0-3 years of experience in network support, IT, or a related field.
  • Internship experience or relevant coursework in networking is a plus.
  • Work Environment :

  • Full-time position (12 Month)
  • May require after-hours or on-call availability for network issues.
  • Application Procedure :

    Interested candidates must apply online at https : / / www.applitrack.com / hunterdon / onlineapp /

    Selection Procedure :

    Only candidates of interest will be contacted for interviews

    The successful candidate will need to reside in the State of NJ within 1 year of appointment.

    AA / EOE

    The Hunterdon Central Regional High School District is proud to be an Equal Employment Opportunity and Affirmative Action employer. The district does not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.

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