What are the responsibilities and job description for the Financial Customer Service Liaison position at Hunterdon Health?
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Position Summary |
- The Financial Customer Service Liaison ensures effective communication and cooperation between HMC patients and contracted vendors.
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Primary Position Responsibilities |
- Utilize tools and software provided.
- Complete payment review, working Compass Exception Reports and Remits.
- Facilitates Hospital Assistance claim submission.
- Other duties as needed.
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Qualifications |
- Minimum Education:
- Required:
- High School Diploma or Equivalent
- Preferred:
- Associate’s Degree in Business Administration
- Required:
Minimum Years of Experience (Amount, Type and Variation):- Required:
- None
- Preferred:
- Two years experience in a hospital or physician billing environment, two years experience working on a Windows based software package and prior experience working in a customer service environment. Working knowledge of Government Payers and Presumptive Eligibility.
- Required:
License, Registry or Certification:- Required:
- None
- Preferred:
- Certificate and/or advanced specialized or technical training: Certified Revenue Cycle Professional (CRCP)
- Required:
Knowledge, Skills and/or Abilities:- Required:
- None
- Preferred:
- Customer Service, Computer Skills, Excel Spreadsheet knowledge, Detail oriented, bookkeeping skills, Team player
- Required:
