What are the responsibilities and job description for the Patient Service Representative III position at Hunterdon Health?
Position Summary
Provides statistical support as requested for the Director of Physical and Occupational Therapy, provides IT and clerical support, and coordinates office activities for the Physical and Occupational Therapist at offsite locations.
Primary Position Responsibilities
1.
Completes intakes and schedules patients.
2.
Registers patients.
3.
Completes all insurance responsibilities for efficient reimbursement.
4.
Provides financial support.
5.
Cleans and maintains all equipment and monitors and replaces all supplies to allow department to run efficiently.
6.
Performs clerical duties such as filing, copying, faxing, and collection of statistics.
Work Contact Group (Internal/External)
All PT and OT staff, patients and their families, physicians and physician office staff, insurance representatives, public.
Reporting Relationships
Reports to (position):
Director of Physical/Occupational Therapy
Senior Physical Therapist (direct)
Senior Occupational Therapist (direct)
Supervises (position(s):
Volunteers
Qualifications
Minimum Education:
Required:
High School Diploma or Equivalent
Preferred:
None
Minimum Years of Experience (Amount, Type and Variation):
Required:
None
Preferred:
Exposure to a medical facility with experience in appointments, registration, insurance, office budgets.
License, Registry or Certification:
Required:
None
Knowledge, Skills and/or Abilities:
Required:
None
Preferred:
Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload, competent use of Microsoft Applications, ability to function independently, ability to problem-solve effectively, effective communication skills.
