What are the responsibilities and job description for the Patient Service Representative position at Hunterdon Health?
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Position Summary |
- Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.
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Primary Position Responsibilities |
- Rev Cycle, Insurance Eligibility and Payments
- Registration and Checkout
- Scheduling
- Electronic Health Record
- General Office Duties
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Work Contact Group (Internal/External) |
- HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives
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Reporting Relationships |
- Reports to (position):
- Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager
- Supervises (position(s):
- None
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Qualifications |
- Minimum Education:
- Required:
- High School Diploma or Equivalent
- Preferred:
- None
- Required:
Minimum Years of Experience (Amount, Type and Variation):- Required:
- None
- Preferred:
- 1-3 years experience in a Medical Office
- Required:
License, Registry or Certification:- Required:
- None
- Preferred:
- None
- Required:
Knowledge, Skills and/or Abilities:- Required:
- Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette
- Preferred:
- Knowledge of general office equipment
- Required:
