What are the responsibilities and job description for the Scheduling Coordinator position at Hunters Flooring Inc.?
COMPANY OVERVIEW
At Hunters Flooring, we’ve been proudly serving the New Jersey, Pennsylvania, Delaware, Maryland, and Virginia areas since 2001. As a family-owned and operated business, we prioritize creating a supportive, family-like environment for our team members. Our commitment to integrity, passion, accountability, and customer satisfaction drives us to continuously grow and improve. We aim to ensure that every customer has a reason to return or recommend us. Join our close-knit team and become part of a company that truly values its people!
Check us out and get to know us better:
- https://www.facebook.com/HuntersFlooringNE/?ref=page_internal
- https://huntersflooring.com/
- https://www.linkedin.com/company/huntersflooring
We are seeking a detail-oriented, energetic Scheduling Coordinator with additional warehouse responsibilities to join our dynamic team! In this role, you’ll primarily focus on coordinating the scheduling of flooring installation services for 5-10 installers across various areas. You will directly engage with customers to schedule their services and ensure that installer schedules are efficiently managed using our intuitive software.
Key Responsibilities:
- Scheduling:
Strategically schedule customer installations, considering geographic location and installer availability.
Provide exceptional customer service by answering inquiries and addressing concerns.
Skillfully de-escalate customer issues and manage challenges.
Coordinate with the District Service Manager (DSM) to resolve installer-related issues.
Qualifications:
- Proven experience in customer service.
- Strong skills in de-escalating customer concerns.
- Exceptional communication and organizational abilities.
What We Offer:
- Health benefits, including health, dental, vision, life, catastrophic coverage, and more.
- Paid time off.
- Bonuses.
If you’re looking for a role where you can make a real impact and grow in a supportive environment, apply today!
Job Type: Full-time
Pay: $15.49 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15
