Duo Spa Lead Treatment Provider

POSITION SUMMARY:  The Duo Therapist will provide services in a professional and courteous manner and deliver exceptional member experience by performing the following duty.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Be on time for your shift, which is a minimum of 15 minutes up to 30 minutes prior to your first appointment and perform services with the appropriate time allotted for the service.
• Effectively inform and educate our guests about specific wellness concerns
• Guides clients through service offerings and ability to adjust treatments based on any health concerns, allergies, injuries, medications, contraindications, etc.
• Have complete knowledge and understanding of all services and products offered.
• Actively promote the Spa & Salon treatments, services and retail, as well as programs and promotions and/or discounts available.
• Suggests future Spa appointments.
• Handle guests’ questions and concerns professionally and courteously.
• Use aids, such as hot stones, warm towels, and essential oils to promote clients' recovery, relaxation and well-being.
• Provide 50–80-minute massages/facial/waxing/body treatments to clients by appointment.
• Keeps conversation to a minimum as the client is with us to relax.
• Uphold the standards of sanitation and sterilization as directed by law and the spa & salon policies and procedures.
• Performs daily prep work duties such as re-stocking, refilling and preparing rooms for treatments.
• Displays appropriate teamwork, flexibility and interpersonal skills.
• Adhere to industry code of ethics; shall not enter gainful employment with a member or guest (i.e., do not solicit or conduct personal business with a member or guest as a private client).

Education / Experience

• High school diploma or equivalent.
• Minimum of four (4) years previous experience as a licensed Massage Therapist in a luxury resort setting, hotel or private club

Qualifications

• Current State of Florida Massage Therapist license
• Current State of Florida Board of cosmetology Full Specialist license
• Exceptional customer service skills
• Strong communication skills
• Must speak English to understand the clients’ needs
• Professional appearance and positive attitude
• Availability to work weekdays and weekends

Education / Experience

• High school diploma or equivalent.
• Minimum of four (4) years previous experience as a licensed Massage Therapist & Facial Specialist License in a luxury resort setting, hotel or private club.

Qualifications

• Current State of Florida Massage Therapist license
• Current Florida Facial Specialist License
• Exceptional customer service skills
• Strong communication skills
• Must speak English to understand the clients’ needs
• Professional appearance and positive attitude
• Availability to work weekdays and weekends

Physical Requirements (The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Must be able to lift and move up to 50 lbs.
• Position stands most of the time with frequent reaching, bending, and walking.
• Normal vision and hearing ranges required

Other

• This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, seasonality, rush jobs or technological.)