Description

Develop tools, training resources & support materials for branch colleagues to help with sales process execution. Collaborate & work in tandem with Customer Experience Innovation Team, Omni Channel Team & OCR partners to look holistically at the banker & customer experience. Build solutions over multiple time frames (immediate solutions, short term solutions, long term solutions) based on technology integration, brand evolution & digital strategy. Conduct research to validate strategic direction (internal field observation/ feedback, external analysis of our industry). Create & lead delivery efforts for ‘go-to-market’ execution plans by developing resources, planning key communications & presenting key updates to leadership & the branch network. Represent the branch banker in every key meeting- ensure strategic projects & segment objectives will lead to banker advantages & a better customer & colleague experience overall. Work in close alignment with Retail leaders & Sales Strategy team to add synergy & help the franchise achieve business objectives.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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