What are the responsibilities and job description for the SERVICE TECHNICIAN position at Huntington Beach Harley Davidson?
Job Title : Service Technician
Department : Service
Supervisor : Service Manager
Summary Description
Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Duties and Responsibilities
- Accept work assignments from Service Advisor / Manager.
- Request parts for the job as early as possible when needs become known.
- Perform service, repair and customization work in accordance to factory specifications.
- Notify Service Advisor / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay.
- Keep customers' vehicle cleaner than when it was dropped off.
- After job is finished ensure proper completion and filing of paperwork.
- Keep work area as clean as possible and assist others with maintaining shop cleanliness.
- Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
- Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
- Perform other related duties as assigned or requested.
Supervisory Responsibilities
Qualifications & Job Requirements
Physical Demands
Working Conditions
