Business Solutions Team Business Client Specialist

Description

Summary:

This position is responsible for the day-to-day interaction between Huntington and the client, coordinating the closing of loans for Community Lending customers with 3MM Revenue, 350M Loan Amount, and 500M Aggregate Exposure, generally. Processes loans in preparation for closing within expected service levels. Obtains all necessary collateral reports and information required to meet the terms and conditions of credit approval. This role requires customer interaction primarily through the Elite portal.

Duties And Responsibilities

• Partners with and supports Branch colleague on post-approval process by managing SBA Eligibility Review, Loan Closing, 3rd Party report ordering, due diligence collection, closing coordination, and managing customer expectations.
• Obtains all necessary collateral reports and information required to meet the terms and conditions of credit approval.
• Relays necessary due diligence items to customer via Elite Digital Lobby, orders required 3rd party reports (RIMS, title, etc.), and utilizes internal systems for pipeline management.
• Manages an active pipeline of approximately 30 deals each month.
• Partners with Sales Team, Credit Partners, Loan Servicing and 3rd party vendors to provide ensure efficient and timely closings.
• Process Business Banking small business loans in preparation for closing within expected service levels.
• Assist in providing exemplary service to lending customers of Huntington.
• Performs other duties as assigned.
  
  
  

Basic Qualifications

• High School Diploma, GED, or equivalent education
• Minimum of 3 years' experience financial services or credit sales, sales support, or operations and internet proficiency
  
  
  

Preferred Qualifications

• Small business lending experience
• Business lending product knowledge
• Excellent customer service and interpersonal skills
• Must have excellent written and verbal (face-to-face, phone, and chat) communication skills including professional grammar and demeanor
• Proven track record of working well in a team environment
• Strong organizational skills with attention to detail
• Sales Pipeline Management experience
• Ability to multi-task
• Experience with Salesforce MAX, ESS, AFS Vision, Velocity, RIMS, and HAWC
  
  
  

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basi