What are the responsibilities and job description for the Home Lending Help Desk Section Manager 2 position at Huntington National Bank?
Description
Summary :
The Section Manager 2- Operations manages through section supervisors and / or subordinates, multiple functions or an area which is comprised of professional and clerical staff.
Duties and Responsibilities :
- Manage, Monitor, and Maintain the Home Lending Support Help Desk SharePoint Site daily.
- Manage and Monitor the Mortgage Loan Assumption process.
- Manage and Monitor the Mortgage and Consumer Lending Flood Review processes.
- Assist with implementing new procedures and Job Aids to make the area more efficient and in compliance with corporate and regulatory requirements.
- Acts as a liaison with other departments and / or divisions.
- Represent and participate in Home Lending projects and Net Oxygen system upgrades and enhancements. Provide Subject Matter Expert assistance when applicable.
- Assist with resolving issues that are strategic or compliance related. Collaborate with other areas and stakeholders to address and resolve any risk related issues.
- Monitors, analyzes and reports on the area productivity to senior management.
- Establishes quality of service level for the area and ensures colleagues are meeting the SLA daily.
- Performs other duties as assigned.
Basic Qualifications :
Preferred Qualifications :
LI-NA1
Exempt Status : (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type : Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds : in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range :
80,000-$90,000 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice : Visit Huntington's Career Web Site for more details.
Agency Statement : Huntington does not accept solicitation from Third Party Recruiters for any position
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Salary : $80,000 - $90,000
