What are the responsibilities and job description for the Retail Branch Product and Service Design Manager Senior position at Huntington National Bank?
Description
Position Summary : The Retail Branch Product and Service Design Manager Sr. is responsible for the creation and execution of a new innovative retail banking concept. This Product Manager is accountable for development and implementation of new people / process playbooks to assist and execute new and innovative tools and process within the physical channel strategy organization. This individual will be pivotal in helping drive the development and operationalization of innovative products and process that align with company's and teams' strategic goals, leveraging a skill set that is focused on collaboration, persistence, and an urgency to get the job done. The incumbent must have accountability, creativity and storytelling behaviors to align larger teams to a new and exciting vision for a new physical space at Huntington.
Primary function includes managing and coordinating efforts to lead the design and execution of new concepts ensuring alignment with business objectives and customer needs.
This Product Manager is responsible for :
- Collaboration with cross-functional teams to deliver new physical channel concepts.
- Helping craft and implement strategy and design of people / process implementation in new physical retail space.
- Creating and maintaining training and programs to support new creative process in physical space.
- Defining and measuring success factors of new physical channel playbook.
- Coordinating and collaborating with Physical Channel strategy team member to drive cross functional alignment to ensure completion of overall team strategic goals for delivering the new physical space.
- Developing and communicating executive level status on strategy and vision for new people / process initiatives.
Basic Qualifications :
Additional Desired Qualifications :
Travel : 10%
Quality Assurance :
Adheres to bank policies and procedures and complies with legal and regulatory requirements. Accountable for risk management, compliance, and audit performance for area(s) of responsibility whether a supervisor, manager, or individual contributor. Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored, and controlled and compliance requirements are adhered to on an on-going basis. If applicable, ensures staff is professionally trained, provided with appropriate resources, and motivated to adhere to risk management principles. Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility.
Exempt Status : (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type : Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds : in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice : Visit Huntington's Career Web Site for more details.
Agency Statement : Huntington does not accept solicitation from Third Party Recruiters for any position
