What are the responsibilities and job description for the LINE MONITOR position at HUNTLEIGH USA CORPORATION?
Job Details
Description
Huntleigh USA Corporation is seeking a diligent and customer service-oriented individual to join our team as a Line Monitor.
You will play a crucial role in ensuring smooth operations at Southwest Airlines' check-in lines and assisting passengers with their boarding process.
Responsibilities:
1. Check Boarding Passes: Verify the authenticity of boarding passes presented by passengers at the check-in line, ensuring compliance with Southwest Airlines' regulations and guidelines.
2. Direct Traffic: Assist passengers in navigating through the check-in line efficiently and maintain a smooth flow of people to minimize congestion.
3. Provide Customer Service: Offer a friendly and welcoming environment to passengers by providing accurate and helpful information regarding boarding procedures, flight schedules, gate locations, and general inquiries.
4. Resolve Issues: Address passenger concerns, complaints, and emergencies efficiently, seeking assistance from designated personnel, if necessary, to maintain a positive customer experience.
Requirements:
1. Excellent interpersonal and communication skills.
2. Customer service-oriented mindset with the ability to remain calm under pressure.
3. Attention to detail to ensure accurate verification of boarding passes and compliance with regulations.
4. Ability to stand for long periods and work in a fast-paced environment.
5. Flexibility to work any days and hours
Hourly Pay Rate:$14.00
Qualifications
Salary : $14
