Customer Implementation Pilot

Customer Support

Contract

Anywhere in the World

168 days ago

Description

Want to join a team of A players in an exciting, high-growth, entrepreneurial environment? We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space. The long version of our story : Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process / workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.

Expectations for your first 90 days :

• Understands and can identify the user activation point.
• Displays consultative skills by demonstrating ability to educate customers on property management best practices and use cases.
• Manages multiple one to one consulting projects concurrently while keeping 90% of projects on track (Shadowing current Pilots by 30 days, being shadowed by direct report by 60 days, and fully independent by 90 days).
• Tracks customer requests and uses canny effectively to ensure the Product team has all the details needed.
• Proactively takes initiative to propose extension after successful process implementation.

A day in the life of…

Perks :

Please only apply if you :

We have an amazing team of A Players and we’re ready to add more! Selected candidates might have written assessments and multiple interviews with different people. We’ll do whatever it takes to get the right person in the right seat.

If you think you would thrive in the above environment and make an impact for our customers, we’d love to talk to you!

NOTE : We are not accepting applications in California, Colorado, or New York at this time.

In summary...

You can do it in an office

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

You can do it from home

We really don’t care

As long as it’s known

What matters is this…

When the chips are down

And your back is against the wall

Can we count on you to make the right call?

Judgment, intuition, or care by another name

We call it “Owning The Outcome” - because it really is the whole game

Have the customers back, and they will treat you the same

If you can do that

Then we’re birds of the same feather

So come join our team and we’ll make music together.

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