What are the responsibilities and job description for the Car Wash Site Manager position at Hurricane Express Wash?
Join the Hurricane Express Wash Team - Where Suds and Smiles Collide!
Are you someone who loves the outdoors, values teamwork, and thrives in a dynamic work environment? Your job search ends here! At Hurricane Express Wash, we are currently seeking a spirited and driven individual to join our team as a Site Manager! As a team, we are committed to providing exceptional service to our customers, opportunities for our team members, and long-term relationships in the car wash industry. As a Site Manager, you will play a crucial role in ensuring the quality of our customers' experience and that their vehicles receive the utmost care and attention.
Compensation:
$45,000 - $50,000 yearly base bonus
Benefits:
- Medical Insurance (after 30 days)
- Dental Insurance (after 30 days)
- Vision Care (after 30 days)
- 20 days of Paid Time Off (accruing after 90 days)
- 401k with company match – after 90 days
- Critical Illness Insurance
- Spending Account Programs
Responsibilities:
- Drive quality and excellent customer service through the daily management of team members and site programs. Effectively answer all customer questions and handle complaints
- Promote the use of and assist customers with the Hurricane Express Wash mobile app and memberships
- Monitor and manage the site through cleanliness, equipment operation, and service
- Ensure daily openings and closings are on schedule and standards and procedures are maintained
- Create and promote a safe and positive work environment while effectively following site safety guidelines
- Lead recruiting, hiring, retention, and promotion efforts for the site team
- Adhere to company staff models and expense management
- Ensure all training and career development of site staff to company standards
- Motivate team member performance, recognize good performance, and address poor performance professionally
- Manage sales and volume at the site level by directing on-site sales and promotional efforts
- Cross-functionally work with the corporate project manager to execute CapEx projects
- Overcome performance shortfalls and lead continuous improvement efforts
- Maintain and manage vendor and community relationships
- Display willingness or enthusiasm to be active outdoors in varying temperatures and weather conditions for periods of time
- Support Point-of-Sale system operation and bank deposit procedure
- Demonstrate a deep understanding of XPT operations, functions, and troubleshooting procedures
- Meet key performance indicators (KPIs)
- Leverage the performance of the site to adjust expenses as needed
Qualifications:
- Experience in the car wash industry (preferred but not required)
- Able to lift at least 35 lbs. and stand consistently for up to eight hours at a time
- Minimum of 2 years of management experience (maintenance or operations preferred)
- Experience leading teams to achieve great results
- Excellent customer service and communication skills (required)
- Microsoft Office proficiency (required)
- Root Cause Analysis Experience (preferred)
- Reliable transportation
How to Apply:
If you're ready to join a dynamic team and be a part of providing exceptional car wash services to our valued customers, please submit your updated resume outlining your interest and relevant experience. Apply online at really.
Don't miss this chance to turn your passion for service, cars, and sales into a rewarding career! Come and join us on this exciting journey as we strive to provide the best car wash experience for our valued customers. We look forward to reviewing your application!
HRA Management specializes in the operation and management of car wash locations across the US. We operate under the brand Hurricane Express Wash. HRA Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Weekends as needed
Work Location: In person
Salary : $45,000 - $50,000
