What are the responsibilities and job description for the 2025 SEASON INFORMATION SYSTEMS INTERNSHIP position at Hurricane Harbor Phoenix?
Description
SPECIFIC DUTIES AND RESPONSIBILITIES :
- Perform daily system status checks on UPS, servers, firewalls, and switches; report any issues to MIS Manager, Supervisor or appropriate support group.
- Assist in the administration of a Windows 10 environment.
- Insure all incoming phone calls are handled in a prompt and courteous manner.
- Troubleshoot and repair computer, telephone and POS hardware.
- Install hardware and software on networked and standalone PCs.
- Utilize Service Desk software to log, track and close all IT service requests.
- Document, track and monitor all IT service requests in a timely manner.
- Assist in the administration of phone switch and voice mail systems.
- Follow department and company standard operating procedures and policies.
- Other duties as assigned by MIS Manager or Supervisor.
THE IDEAL CANDIDATE MUST POSSESS :
