What are the responsibilities and job description for the Communications Agent position at Hustle Notice Biz?
Communications Agent
Department : Bold MK
Employment Type : Full Time
Location : New York, NY
Compensation : $17.50 - $24.00 / hour
Description
Job Title : Communications Agent
Job Location : New York, NY
Job Type : Full-time
Job Overview : As a Communications Agent, you will play a key role in managing both internal and external communication strategies. You will assist with delivering clear, concise, and engaging messages across various channels, while representing the organization's brand and values. Your responsibilities will also include handling customer inquiries, providing information, and ensuring effective communication during various operational activities.
Key Responsibilities
- Assist in the development and execution of communication strategies to engage with customers and stakeholders.
- Monitor and respond to communication channels, ensuring timely responses and appropriate escalation when needed.
- Maintain a consistent brand voice and messaging across all communication platforms.
- Help manage media relations, including drafting press materials and liaising with journalists.
- Support internal communication activities, ensuring employees are informed of company updates and key messages.
- Assist with crisis communication management, delivering sensitive information to both customers and staff effectively.
- Track communication metrics and provide insights for continuous improvement.
- Participate in meetings and collaborate with other departments to align messaging and communication efforts.
Skills, Knowledge and Expertise
Benefits
Salary : $18 - $24
