What are the responsibilities and job description for the Customer Service Representative position at Hustle Notice Biz?
Customer Service Representative
Department : Hustle Notice Biz
Employment Type : Full Time
Location : Cleveland
Compensation : $17.75 - $25.00 / hour
Description
Job Title : Customer Service Representative
Location : Cleveland, OH
Job Type : Full-Time
Department : Customer Service
Reports to : Customer Service Manager
Position Overview :
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, product information, and resolving any issues they may have. Your passion for providing exceptional customer service will be vital in ensuring our clients have a positive experience with our company
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate product information and service details to customers.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain customer records and document interactions accurately in the CRM system.
- Collaborate with team members to improve customer service processes.
- Assist in onboarding new customers and provide training on products and services.
Skills, Knowledge and Expertise
Benefits
Learn More
Salary : $18 - $25
