What are the responsibilities and job description for the Front Desk Representative position at Hustle Notice Biz?
Department: Hustle Notice Biz
Location: Cleveland
Compensation: $17.50 - $24.00 / hour
Job Title: Front Desk Representative
Job Summary: We are seeking a professional, friendly, and customer-oriented Front Desk Representative to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service and ensuring smooth operations at the front desk. This role requires strong communication skills, multitasking ability, and a welcoming demeanor.
Key Responsibilities
- Greet and welcome visitors, clients, and guests in a friendly and professional manner.
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
- Schedule and confirm appointments or meetings for clients and staff.
- Maintain the front desk area, keeping it organized and presentable.
- Ensure proper check-in/check-out procedures for guests and visitors.
- Handle basic administrative tasks, including filing, data entry, and maintaining office supplies.
- Assist with customer service inquiries and resolve issues efficiently.
- Coordinate with other departments to ensure smooth operations.
- Monitor and manage the security access system.
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Professional demeanor and positive attitude.
- Proficient in Microsoft Office Suite or similar software.
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Salary : $18 - $24
