What are the responsibilities and job description for the Office Receptionist position at Hustle Notice Biz?
Description
Position Overview
We are seeking a friendly, organized, and professional Front Desk Representative to be the face of our organization. This role is vital to ensuring a positive first impression for visitors, clients, and staff. As the first point of contact, the Front Desk Representative will handle a variety of administrative and customer service tasks to ensure smooth daily operations.
Key Responsibilities
- Customer Service : Greet and welcome guests in a warm and professional manner, ensuring they feel valued and attended to.
- Phone Management : Answer and direct incoming calls to the appropriate departments or individuals.
- Appointment Coordination : Schedule, confirm, and manage appointments as needed.
- Administrative Duties : Handle incoming and outgoing mail, maintain office supplies, and ensure the front desk area is tidy and presentable.
- Information Dissemination : Provide accurate information regarding company services, policies, or general inquiries.
- Problem-Solving : Address and resolve guest or client issues promptly, escalating to management when necessary.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Salary : $18
