What are the responsibilities and job description for the Foreclosure - Status - Client Service Representative position at Hutchens Law Firm?
As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to recovering their collateral.
About Us:
We opened our doors in 1980 in both North Carolina and South Carolina. Ethics, Integrity and hard work make up our company values and who we are today. We hire the best people and provide them with great benefits to improve their work life balance including a competitive salary, Medical, Dental, Vision, Disability, Life, FSA, HSA, and 401K. We also offer vacation and PTO so that you do not miss out on your family life.
Job Duties and Responsibilities:
Input data, update websites, and perform status inquiries
Maintain information related to specific team documents
Draft correspondence with clients
Monitor lender requests and meeting all deadlines related to these requests
Ensure files are complete with all legal documents
Work as liaison between the mortgage company and the firm
Address and properly handle any issues that may arise with a file when brought to the attention of the Firm
Any employee of the foreclosure department may be cross-trained and expected to fulfill responsibilities of any team at any time based on business need.
Minimum Qualifications
2-4 years of experience in mortgage foreclosure processing
Proficient in MS Office
Experience with LoanSphere (LPS)
High degree of accuracy and attention to detail
Ability to meet strict deadlines
Preferred Skills & Experience
5-7 years of experience in mortgage foreclosure processing and billing
Knowledge of foreclosure process from beginning to end.
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.
Work Environment
This job operates in a clerical office setting with regular business hours of 8:00 am to 5:00 pm, but your schedule for work will be determined by your supervisor. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. You would be required to lift files (up to 15 lbs.)
EEO Statement
Hutchens Law Firm is committed to equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.