What are the responsibilities and job description for the Health Unit Coordinator (HUC) - Nights position at Hutchinson Health?
JOB DESCRIPTION
Health Unit Coordinators are very important members of our patient-care team. Responsibilities include greeting all patients and family members at the nurses’ station, answering patient intercom calls, assisting with patient discharge, performing order transcription, taking physician orders and performing chart maintenance.
Job Summary:
The Health Unit Coordinator works with our nursing team and provides clerical support and customer service through a variety of designated functions and responsibilities to professional staff, patients and visiting community members.
Essential Duties & Responsibilities:
- Assists with management of patient information to facilitate flow and communication needs within the admission, transfer and discharge processes (i.e. transfer paperwork).
- Monitors internal and external alarm systems and initiates communication as needed within the building to maintain staff, patient and visitor safety. (i.e. Severe weather alerts, facilities alarms, fall alert system, etc.)
- Maintains expertise in internal/external communication systems and completes notifications as delegated for routine daily patient needs (paging of physicians) as well as for urgent and emergent needs (i.e. Rapid Assessment Team (RAT) calls, Code Blues, Trauma Code Teams, Surgical Team notifications).
- Performs daily charge entry function including assuring the consistent accuracy of accommodation codes status, and basic documentation review to verify the accuracy of charges entered for all patients seen in Acute Care Service areas.
- Serves as an organizational resources and communication point during episodes of downtime for the electronic medical record system.
- Utilizes professional customer service skills to give direction and assist internal and external customers with questions and concerns.
- Provides other clerical support as needed for maintenance of an accurate patient record and general unit organization.
- Facilitates interdisciplinary and interdepartmental communication and collaboration as able.
- Performs all other related duties as assigned.
Education, Training or Degree Required:
- Formal training with experience in medical terminology preferred.
License/Registration/Certification Required:
- None
Experience and Skills: (indicate preferred or required)
- Well-developed oral and written communication skills required.
- Well-developed customer service skills required.
- Ability to work within Microsoft office preferred.
ABOUT US
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
JOB INFO
Salary : $19 - $29
