Community Crisis Stabilization Supervisor- Horizons Area Offices

The Community Crisis Stabilization Supervisor provides oversight to assigned staff that work closely with all Horizons clinical and community staff to provide services at varying levels of intensity and frequency with the goal of maintaining the client in the community. The Community Crisis Stabilization Supervisor provides oversight to the Mobile Crisis Unit and Co-Responders Team. The supervisor will work to provide quality crisis response through in person interventions and via telehealth assessment. The supervisor will assist the Manager and Director in the implementation of policies and procedures that help support staff and provide person centered, trauma focused care to consumers.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

• Oversees the day-to-day activities of the MCU for Area offices.
• Completes monthly rounding on staff
• Regularly reviews client service hours and documentation completion reports to ensure maximum productivity of assigned staff members.
• Coordinates schedules for adequate coverage for all teams.
• Ensures crisis needs are being covered.
• Provides support to staff.
• Participates in program planning, development, budgeting, and operation.
• Participates in the hiring process and training of new staff.
• Provides direct service at appropriate billing level.
• Participates in yearly evaluations for assigned staff.
• Participate in weeknight/weekend admin on call rotation.
• Other activities as assigned

• Knowledge of various theoretical treatments and practice applications.
• Knowledge and practice derived from direct service provision.

• Leadership and/or management training

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership on complex projects.
  • Must be able to lead and/or facilitate process improvement.

• Master’s Level Clinician.

• Experience managing staff
• Knowledge and experience with Community Mental Health
• One to three years’ experience working with, diagnosing and treating the SPMI/SMI or SED populations.
• Understand integrating care with other providers.
• Ability to supervise other clinicians for their clinical licensure (must have 2 years of experience after gaining clinical licensure).
• Experience working with diverse client population including high-risk populations.
• Experience managing treatment plans and treatment teams, including directing and managing client treatment with other providers.
• Specialized treatment including EMDR, DBT, SFBT, Motivational Interviewing, CBT and other evidenced based treatments.

• BSRB Licensed at Master’s Level Clinician.
• All necessary trainings for delivering specialized care, including all applicable trainings for being an Outpatient Therapist.