What are the responsibilities and job description for the Decision Support Manager-Horizons position at Hutchinson Regional Healthcare System?
The Decision Support Manager is responsible for identifying business needs, analyzing data, and recommending solutions to improve processes and systems, often working with stakeholders to implement changes and ensure efficiency and high-quality care.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Act in accordance with the established mission, vision, and values.
- Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
- Maintain effective communication and professional working relationships with leaders, peers, outside agencies, and the public.
- Collect, analyze, and interpret data to identify trends, patterns, opportunities for growth, and uncover insights.
- Perform data discovery, analysis, and modeling.
- Develop and document solutions to address identified business problems and needs.
- Assist in project planning, execution, communication, and monitoring in accordance with strategic goals.
- Perform financial and operational data mining, validation, analysis, and interpretation to provide timely, reliable, and actionable reports/KPI’s/dashboards to support organization goals and process improvement initiatives.
- Initiate and support process automation initiatives through technology, process documentation, and training.
- Collaborate with organizational leaders to ensure effective client, patient, and workforce optimization.
General Responsibilities:
- Perform other duties as assigned
Supervisory/Management Responsibilities:
Does this position have supervisory or management responsibilities?
- Yes x No
Supervisory/Management - Directions
“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.
"No" indicates that this position does not involve supervising team members.
Supervisory/Management Competencies
Leading Self - Strives toward excellent patient and team member care while recognizing the role of the workforce as part of the service experience. Demonstrates confidence and steadiness in increasingly challenging circumstances. Establishes habits supporting well-being and creates a work climate supportive of the total health of oneself and others, including role-modeling healthy habits and practices.
Leading Operations - Expresses ideas clearly and concisely; disseminates information about decisions, plans, and activities. Shares responsibility and collaborates. Committed to continuous improvement and leverages the unique talents of others to enhance organizational effectiveness.
Leading Others - Offers constructive feedback and encouragement; delegates work and encourages individual initiative. Supports organizational change initiatives by helping team members understand and embrace change. Promotes teamwork, multidisciplinary and diverse team development, and cross-boundary team engagement.
Leading Readiness - Ensures departmental compliance and maintains a quality control program to comply with organizational, departmental specific policies/procedures, safety and health standards, and state/federal regulations and accrediting agencies.
Minimum Qualifications:
Required Education and Experience:
- Bachelor’s Degree in finance, business administration, information system, statistics, or other relevant field
- Three years of relevant industry experience
Required License/Certifications/Registrations :
- none
Preferred Qualifications:
Preferred Education and Experience:
- none
Preferred License/Certifications/Registrations:
- Industry recognized credentials/certifications
Knowledge, Skills and Abilities:
- Exceptional problem-solving skills demonstrating independent, creative thinking, and root cause analysis.
- Ability to simplify complex data analysis into concise and user-friendly reports for management.
- Strong communication and presentation skills with a proven ability to influence and lead others to conclusion/decision making
- Ability to facilitate process improvement
- Proven ability to manage competing priorities and deadlines within a fast-paced, dynamic environment.
- Advanced knowledge of Excel, Access, SQL, Tableau, EHR/EMR, and Report Writing
We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.
