RN - Emergency Department Manager - Full Time

The Emergency Department Manager will lead and manage the daily operations of this busy Emergency Room. This person will serve the staff by empowering nurses to excel in clinical excellence, patient advocacy, and quality improvement. Also, as an administrative leader, he/she will be overseeing administrative, financial and operational activities of the Emergency Room Department.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

• Demonstrates expertise in clinical judgment and decision-making
• Maintains sound clinical knowledge based on current standards of practice for area of accountability
• Advocate, support and role model safe and high-quality patient care as evidenced by exceptional patient satisfaction scores, quality indicators, and staff engagement
• Collaborates and coordinates with other department management personnel, for the functions and activities of nursing care performed in the Emergency Department in conformance with recognized nursing techniques and procedures, established standards and administrative policies.
• Assumes accountability for identifying problems and issues, generating and supporting solutions, and anticipating effects of decision
• Work with the Emergency Department Director and staff to resolve complaints and grievances timely
• Finalize department staff schedules
• Participate in patient and staff rounding
• Participate in Nurse Practice Counsel
• Arrange and participate in staff interviews
• Assist in leading staff meetings
• Work with staff to develop and implement a unit level performance improvement committee that is led by front line staff
• Participate in development of policies, procedures, and practice standards
• Mentors, develops and trains new staff and students.
• Abides by the Health Insurance Portability and Accountability (HIPAA) privacy and security regulations regarding all aspects of Protected Health Information (PHI)
• Serves a population newborn through geriatric
• Other duties as assigned

• Ability to apply the basic principles of nursing
• Demonstrated ability to communicate effectively
• Keyboarding skills and basic computer skills
• Multi-tasking and prioritization skills

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership on complex projects.
  • Must be able to lead and/or facilitate process improvement.

• Associate’s Degree in Nursing
• 1 yr of supervisory experience in Nursing, EMS, or related Military service field

• Bachelor’s Degree in Nursing

• Current licensure as a Registered Nurse in the State of Kansas, or RN Compact License recognized by Kansas