What are the responsibilities and job description for the Sales Assistant position at Hutchinson?
Job Description
Facility : Trenton and Buffalo Plants
General Description
The Sales Assistant employee is primarily responsible to support the daily Sales and Marketing activities of the Hutchinson Industries, Inc. He or she will assist customers and all departments (Sales, Marketing, Engineering, Purchasing, and Production) in completing tasks necessary to make the operation run smoothly and promote Hutchinson's products and services to the customer.
Specific Duties
- Follow all applicable environmental, health and safety rules and procedures and immediately report all dangerous situations, near-misses, and injuries.
- Support the Sales and Marketing staff as required.
- Support and manage new and existing customer accounts as assigned by management.
- Partner with the Sales Team to maintain positive customer relationships.
- Assist in orienting customers with product information, pricing order status, and new contract opportunities.
- Accurately process internal and external customer transactions such as orders, solicitations, and quotes. Serve as the contact point when required. Work closely with production to ensure that all order are shipped to the customer on time.
- Communicate with logistics, production, engineering, accounting, and purchasing departments to obtain prices and lead times for new and existing customer orders.
- Follow up with internal departments to gain timely responses to customers.
- Follow up on incoming questions, inquiries via phone, email or teleconference. Proactively execute communications and meetings with customers to keep them informed of quote and order status and to determine customer issues and needs.
- Work overtime as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
The employee frequently is required to sit; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for driving and ability to adjust focus.
This position is not substantially exposed to adverse environmental conditions
Personal Protective Equipment
The following list of PPE is required while in the manufacturing area.
Hutchinson Industries, Inc. is an equal opportunity employer.
This is an exempt position. Hutchinson Industries, Inc. reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication create an employment contract between Hutchinson Industries, Inc. nor the employee, and either one may terminate employment without notice at any time.
About Us
We are 40 000 men and women who meet the challenges faced by our automotive, aviation, defence and industry customers every day. Our passion for challenge and our enthusiasm encourage us to imagine, design and produce high performance and innovative fluid, sealing system and anti-vibration solutions. Working at Hutchinson means being curious about everything, contributing to the evolution of mobility and reducing carbon emissions.
Join us and show what drives you!
A French company with an international presence (25 countries) : 170 years of history and passing on our know-how.
3.8 billion in turnover, with 5% invested in R&D.
About the Team
Hutchinson Industries Inc., Defense and Mobility Systems (DMS) is the premier manufacturer of engineered mobility solutions for wheeled and tracked combat, security, off-road, and commercial / industrial vehicles. Hutchinson's products include; runflats for all size vehicles and performance specifications, tire beadlocks, lightweight aluminum wheels with integrated CTIS, tracked vehicle road wheels, tire shields to prevent sidewall punctures, and lightweight self-sealing fuel tanks. Hutchinson specializes in matching the appropriate tire, wheel, and mobility device to optimize the performance of each component and meet the mobility needs of the customer. Hutchinson Industries, Inc. is headquartered in Trenton, NJ, with a subsidiary in Buffalo, NY.
We enjoy meeting people who want to join our talented team who support manufacturing market-leading products for our customers. We take the enrichment and development of our employees seriously by providing a stable and secure workplace. Hutchinson treats its people with integrity, honesty, and compassion. The result is a culture of mutual respect and care. If you are motivated to succeed, we invite you to become a part of our growing team!