What are the responsibilities and job description for the Parts Warehouse Clerk position at Hutson, Inc.?
Job Overview
The Parts Warehouse Clerk I performs customer service and stocking duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership.
Responsibilities
The Parts Warehouse Clerk I performs customer service and stocking duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership.
Responsibilities
- Stocks ordered parts in assigned locations in a timely manner.
- Assists the Parts Manager with merchandising displays by delivering showroom inventory.
- Assists in maintaining a proper and current inventory count using barcode scan gun, while monitoring shortages and expediting processing through reporting to Parts Manager.
- Verifies receiving and receipting-in of parts shipments and may contact customers once parts are receipted.
- Conducts quality inspections when receiving shipments by checking for damages and noting any issues or discrepancies on the bill.
- Assists in keeping Parts Department clean and orderly.
- May supply Service Technicians with parts as required.
- Provides assistance at the counter when needed.
- Loads and unloads trucks using a forklift.
- Inspects forklifts and notifies management of any safety or mechanical concerns.
- Assists with shipping and receiving of store transfers, as well as monthly surplus returns to John Deere.
- Collects, sorts and bands pallets as directed by Parts Manager for monthly returns.
- Assembles some products before placing them on the showroom flood. These products may include but are not limited to: Pressure washers, pedal tractors and Stihl products.
- Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
- Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
- Participate in all business and/or department activities related to ensuring the customer experience is positive.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and the community so as to present a professional image of Hutson Inc.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Ensure that the company's reputation and image in the community is consistent with Hutson Inc. Core Values.
- High School Diploma or equivalent experience is required.
- Basic computer skills.
- Ability to work in a team environment.
- Understanding of mechanical and technical terms.
- Knowledge of parts operating systems preferred.
- Interpersonal skills are needed when dealing with customers and co-workers.
- Should be service oriented and always be willing to assist the customer. Basic sales training may be provided in order to support customer calls.
- Valid Driver's License preferred.
- Forklift Certification
- Competitive wage paid bi-weekly
- 401(k) plan with company match
- Healthcare (medical, dental, vision)
- Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
- Company-paid short-term disability
- Health Savings Account (HSA) with company match
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Paid holidays
- Employee referral bonus
- Employee discounts
- Dependent Care Assistance Plan
- Employee Assistance Program
- Wellness Program
- On-the-job training & skills development
- Medium work: Exerting up to 50 pounds of force of occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Climbing, Balancing, Stooping, Kneeling, Crouching, Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, Repetitive Motions, Crawling, Pushing, and Pulling.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
