Sales Supervisor

Leadership Position:

• Drive branch success and optimize financial performance.
• Balance expenses and sales to achieve optimal margins.
• Develop and submit annual branch budgets for approval.
• Monitor and correct branch metric variances from budget.

Customer Service Expertise:

• Build long-lasting relationships with customers to capture growth opportunities.
• Oversee day-to-day counter and customer service functions, emphasizing teamwork and collaboration.
• Ensure Branch Counter Sales Associates handle customer inquiries, provide assistance, and process sales orders.
• Collaborate with Account Managers to deliver exceptional customer experiences.
• Manage territory-wide customer service, including quotes, delivery, order management, warranty issues, collateral, follow-up, problem resolution, and lead generation.

Logistics & Delivery:

• Optimize shipping, receiving, and warehousing functions to maintain efficiency.
• Coordinate transfers, equipment deliveries, and material movements between branches, CDCs, and customer locations.
• Delegate tasks as needed, while maintaining responsibility for effective coordination with internal teams and customers for daily, local, and same-day deliveries.

About HVAC Distributors:

• Proven industry expertise and commitment to excellence.
• Competitive salary and bonus structure.
• Comprehensive benefits package available after 30 days of employment.
• 401k Program with company matching.
• State-of-the-art technology and tools.
• Growth opportunities and professional development.
• Recognition as one of the Best Places to Work in PA.

Requirements:

• High School Diploma or Equivalent.
• Minimum 3 years of customer service or sales experience in HVAC or a related field.
• At least 3 years of leadership experience.
• Valid Class C Driver's License with a good driving record.

HVAC Distributors, Inc. is an equal opportunity employer dedicated to hiring a diverse workforce.