Parts Sales

• Division: O'Connor Company
• Posted Jan 25, 2025

O’Connor Company is a manufacturer’s representative, supplying heating, ventilating and air conditioning equipment to contractors and commercial customers. We also supply after-market parts and supplies and pride ourselves on being a technical resource in the commercial HVAC industry. We have been in business since 1971 and have offices in Sioux Falls and Rapid City South Dakota. We are a growing company with great opportunities for career development.

We are looking for a candidate who wants to learn and grow with us, and enjoys helping solve problems. This is a great opportunity to work for an established company that's small enough for you to see your impact, and large enough to offer stability.

Duties include:

• Respond to customer and service staff requests for parts and technical information.
• Research answers to questions and equipment problems.
• Provide quotes for service and parts.
• Order equipment and parts for quoted projects, and monitor status of orders.
• Maintain good relationships with customers and be proactive about communicating with them.
• Work with Aftermarket Parts Manager, Service Coordinator and other Parts Sales staff to ensure availability of frequently needed parts.
• Work with Accounting department to maintain accurate records of inventory.
• Oversee customer returns and warranty claims and in turn, see that returns to suppliers are handled promptly.
• Maintain favorable relationships with suppliers and seek alternate sources.
• Work with our field service technicians and salespeople to schedule customer service calls and delivery of parts.
• Coordinate shipment of product to customers and our warehouse.

Education and experience requirements:

• HVAC or parts sales experience preferred with an understanding of mechanical systems.
• Capable of reading and understanding blueprints and wiring diagrams.
• Good computer skills which include working knowledge of Microsoft Office.
• Good communication skills, both written and verbal, and to include good phone etiquette.
• Positive attitude when handling customer problems.
• Organized and detail oriented.

We offer competitive pay, including annual bonus plan. Training is provided at company expense. Full-time benefits package includes Major Medical, 401K, PTO, Holidays, Flexible Spending Accounts and other voluntary benefits. We are an Equal Opportunity Employer. We require a pre-employment drug screen and background check on all new hires.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex or national origin. We offer challenging positions with competitive pay. Full-time benefits package includes a Bonus Plan, Major Medical, Flexible Spending Accounts, 401k Retirement, PTO, Holidays and other voluntary benefits. All new hires must pass a pre-employment drug screen and background check. In addition, O’Connor Group participates in "E-Verify", a service of Department of Homeland Security and the Social Security Administration.