Inside Sales Agent - Call Center Sales

HVACDirect.com/BBQDirect.com are rapidly growing providers of high-quality HVAC equipment, luxury outdoor kitchens, fireplaces and more!

We are leading the charge to offer the best customer service and technical expertise in the industry while offering our customers the best possible value.

If you have a desire to work for a company that truly values its employees, customers, and community HVACDirect.com/BBQDirect.com may be the place for you. Make your mark with our rapidly growing, customer focused sales organization!

HVACDirect.com is searching for high performing sales professionals to close sales while assisting customers in finding the right solution to fit their needs.

This is an inbound phone sales position in a fast paced and quickly growing company. However, lots of outbound calling is necessary to close deals. If you don't like outbound calling, this isn't the job for you.

You will help contractors, homeowners, engineers, DIY's, and business owners around the country find the right solution for HVAC systems, outdoor kitchens, fireplaces, and more!

Responsibilities

• Engage with potential customers through inbound calls in our call center.
• Utilize CRM software to track leads and manage customer interactions effectively.
• Leverage negotiation skills to close sales and achieve monthly targets.
• Maintain accurate records of sales activities and customer feedback.
• Answer 30 calls per day and make 50 outbound calls following up on leads.

What's in it for you:

• We provide HVAC training and/or NFI Certification.
• Top Sales Agents earn over $100k annually. Base pay starts at $18 - $22 per hour, but could be more based on experience.
• The sales incentives and additional spiffs/payouts throughout the year are uncapped.
• Close deals and earn money while creating better outcomes for our customers.
• Training and on-going development designed to continuously improve your sales acumen.
• Endless opportunities to make an impact in a people-centered, growing company.
• An environment that ensures you are valued, inspired, and appreciated at work.
• No cold calling. All leads are hot and incoming. These are customers reaching out to us for help. We receive 10's of thousands of leads via calls, emails, and online chats monthly.

What you bring:

• Hunter's mentality- someone who will make those calls to close deals.
• Exceptional verbal and written communication skills.
• The skills to navigate multiple computer programs.
• Motivation, discipline, ambition, and enthusiasm.
• Highly proficient problem-solving skills.
• Active listening skills to hear what people are really saying.
• Fast and accurate typing skills.
• Able to meet established sales goals.
• Responsibility, reliability, and accountability.
• Bilingual: English and Spanish, 100% competency in both.
• A willingness to learn.

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Minimum Qualifications:

• Previous Sales Experience (HVAC Sales Preferred)
• Excellent Verbal and Written Communication

Preferred Qualifications:

• Previous Phone Sales Experience
• Previous HVAC Sales Experience

Equal Employment Opportunity:

It is the policy of HVACDirect.com to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, age, or any other characteristic protected by federal, state or local law.

Job Type: Full-time

Pay: $40,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Performance bonus
• Weekly bonus

Education:

• High school or equivalent (Required)

Experience:

• Sales: 5 years (Required)
• HVAC sales: 3 years (Required)

Location:

• Remote (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Remote (Required)

Work Location: In person

Salary : $40,000 - $120,000