What are the responsibilities and job description for the Key Account Specialist position at HW Staffing Solutions?
HW Staffing Solutions Overview
We are a dynamic staffing solutions provider dedicated to connecting talented professionals with leading companies. Our expertise spans various industries, including manufacturing, where we excel in matching skilled workers with top manufacturers.
Job Role:
As a Customer Service Representative at HW Staffing Solutions, your main objective will be to foster long-lasting client relationships, handle customer inquiries efficiently, and facilitate smooth coordination between different teams to achieve remarkable results.
Key Duties:
- Develop and sustain robust relationships with clients, responding to their needs and concerns in a prompt manner.
- Support the sales team in securing sales, offering vital administrative assistance.
- Manage customer orders effectively, ensuring timely delivery and accurate invoicing.
- Monitor inventory levels and collaborate with the warehouse to optimize stock levels.
- Implement process improvements and enhance collaboration to increase productivity.
- Examine sales data to identify trends and potential growth areas.
Requirements:
- Prior experience working in manufacturing environments, particularly in production scheduling and purchasing, is necessary to guarantee customers receive products on time.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Familiarity with ERP systems (SAP preferred).
- Detail-oriented and results-driven.
- Ability to work independently and as part of a team.
