Demo

Customer Service Representative

HW Staffing
Westfield, MA Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/20/2025

Join our team as a Customer Service Representative and play a key role in delighting our customers. You'll handle a variety of tasks, from processing orders and providing support to building strong customer relationships.

Key Responsibilities

  • Process orders accurately and efficiently.
  • Provide excellent customer service via phone, email, and other channels.
  • Resolve customer inquiries and address concerns promptly.
  • Schedule and coordinate product shipments.
  • Process customer payments and reconcile accounts.
  • Collaborate with internal teams to ensure order fulfillment.

Qualifications

  • Must have A/P and A/R experience
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Strong organizational and time-management skills.
  • High School Diploma or equivalent required; Associate's Degree preferred.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.

#INDSPRINGFIELD

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

  • Health insurance
  • Referral program
  • Vision insurance

Shift:

  • Day shift

Work Location: In person

Salary : $21 - $22

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