What are the responsibilities and job description for the Customer Service Representative position at HW Staffing?
Join our team as a Customer Service Representative and play a key role in delighting our customers. You'll handle a variety of tasks, from processing orders and providing support to building strong customer relationships.
Key Responsibilities
- Process orders accurately and efficiently.
- Provide excellent customer service via phone, email, and other channels.
- Resolve customer inquiries and address concerns promptly.
- Schedule and coordinate product shipments.
- Process customer payments and reconcile accounts.
- Collaborate with internal teams to ensure order fulfillment.
Qualifications
- Must have A/P and A/R experience
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Strong organizational and time-management skills.
- High School Diploma or equivalent required; Associate's Degree preferred.
Benefits
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
#INDSPRINGFIELD
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- Health insurance
- Referral program
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $21 - $22