What are the responsibilities and job description for the Customer Service and Sales Representative position at HY Pinnacle?
At our company, we specialize in transforming product inquiries into long-term, profitable customer accounts through personalized, in-person consultations. Our face-to-face approach builds strong client relationships, boosts brand awareness, and consistently drives measurable results for the nationally recognized clients we represent.
We’re currently hiring for an Entry-Level Customer Service & Sales Representative who will serve as the direct point of contact for our customers in a retail-based setting. This role involves engaging with clients face-to-face, building relationships, answering product-related questions, and assisting with service enrollments. If you enjoy interacting with people, solving problems, and working in a fast-paced team environment, this could be the perfect fit.
Entry-Level Customer Service and Sales Representative Responsibilities:
- Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
- Be a product expert to provide consistent and straightforward customer service
- Negotiate inquiries with precision, while overturning any additional customer objections
- Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives
- Eagerly assist in additional professional tasks and enthusiastically accept challenges
What We Are Looking For In Our Next Entry-Level Customer Service and Sales Representative:
- A High School Diploma or equivalent is required
- 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
- Exemplary communication skills and negotiation tactics
- Impeccable time management skills and the ability to adapt to many situations
- Discipline to self-dedication to constant learning and improvement
- The ability to thrive in a fast-paced environment
- Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers
Please note: This is an in-person role that requires daily travel to our onsite Westminster, CA location. Local candidates are encouraged to apply.
Salary : $48,000 - $55,000
