What are the responsibilities and job description for the Program Manager position at Hy-Tek?
Hy-Tek Intralogistics
Job Description
Job Title: Program Manager
Department: Project Management
Supervisor: VP, Project Management
Job Purpose:
Department: Project Management
Supervisor: VP, Project Management
Job Purpose:
The Program Manager is responsible for overall implementation strategies, including the development and implementation of multiple detailed project deployments, for their assigned account(s). The Program Manager will work with their assigned client’s Sales Executive to strategically plan multiple opportunities and active project workstreams, ensuring Hy-Tek has the appropriate resources to execute the client’s projects.
Essential Duties and Responsibilities:
- Responsible for providing overall direction and leadership to a team of project managers, engineers, and deployment staff working on assigned client program.
- Manage and oversee multiple, cross-functional resources working to deliver proposals and successful project deliveries for assigned client.
- Foster collaboration with internal and external partners to optimize resource allocation for project success.
- Evaluate and prioritize projects in conjunction with client needs and Hy-Tek team member bandwidth.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior management and project stakeholders on program performance.
- Manage and communicate project budgets effectively.
- Work within team settings to improve service, communication, and customer satisfaction by implementing service and operations strategies.
- Monitor all projects’ performance against established baselines and pursue opportunities for improved performance.
- Influence and collaborate with cross functional teams to ensure projects are fully integrated and successfully completed.
- Coordinate and ensure adherence to requirements for product safety, quality standards, and technical product compliance with all industry and regulatory technical product specifications.
- All other duties as assigned by supervisor.
Knowledge, Skills and Abilities:
- Bachelor’s degree in a related field is preferred.
- Minimum of 10 years of experience in the Material Handling Industry with a focus on Continuous Improvement.
- Provides leadership, coaching, and/or mentoring to others.
- May act as a lead or first-level supervisor within projects.
- PMP or related certification preferred.
- Ability to handle multiple tasks simultaneously and comfortably in a fast-paced environment.
- Ability to work without direct supervision with a high degree of responsibility.
- Extensive industry knowledge related to supply chain, logistics, material handling systems, and software such as WMS, WCS, ERP, etc. is preferred.
Working Conditions:
- Travel to client sites and Hy-Tek offices as needed.
- Working in office, warehouse, and manufacturing facilities.
- Working in a stationary position for an extended period.
- Possible exposure to noise levels exceeding recommended DBA levels.
***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations ***
