Sales Associate

Hyannis Country Gardens is currently hiring for a Seasonal Sales Associates in our Pet & Aquatics (pond, koi) Department.

In this role, you will be responsible for answering customers questions about our products and recommending the right solutions. You should have working knowledge of pet nutrition and care and be able to advise customers on proper dog & cat nutrition. Aquatics experience a plus but we are willing to train. You should be able to respond promptly and resolve customer complaints and ensure maximum client satisfaction. Sales associate should stay up-to-date with product knowledge and maintain our stores' visual appearance in high standards.

Daily Responsibilities Include

• Interact and greet customers. Approach those who signal for assistance.
• Research customer's interests and preferences and direct them to products and solutions.
• Explore and resolve customer questions or concerns.
• Develop product knowledge of all store departments and provide verbal tours of property.
• Maintain sales areas for a neat, clean, and safe work environment.
• Comply with inventory control procedure.
• Build productive trust relationships with customers.
• Develop new ways to improve sales (e.g. merchandising, and marketing activities).
• Maintain company standards as set forth in the policy manual and training card program.
• Lifts up to 50 lbs. frequently.
  
  

Work is performed under the general supervision of the Sales & Merchandising Manager. The employee plans and carries out the regular work in accordance with standard practices and previous training. Instructions for new assignments are directed daily through a working task list.

A successful candidate should have a high school diploma or its' equivalent, working knowledge of retail sales, have good interpersonal and communications skills, and good ability to interact well with the public.