What are the responsibilities and job description for the Housekeeping Manager position at Hyatt Centric Delfina?
Viceroy Hotels
Perched four blocks above the Santa Monica shoreline, Hyatt Centric Delfina Santa Monica offers a superior access point to Los Angeles. Hyatt Centric Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica’s engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area’s main leisure attractions, including the Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach are all within steps of Hyatt Centric Delfina Santa Monica
Location
Hyatt Centric Santa Monica
Overview
The Housekeeping Manager is responsible for overseeing the day to operations of Housekeeping - opening the house, assigning rooms, assigning floors to Housemen, insuring that all rooms are inspected, VIPs are prepared and the house is closed daily.
Responsibilities
Scope of this Position:
• Ensure that appropriate safety regulations and procedures are adhered to.• Ensure employees are in compliance with appropriate regulations, practices and procedures.• Monitor and evaluate the department’s financial positioning, such as budgets, cost control, labor expense and payroll processing.• Schedule employees in accordance with the forecasted occupancy.• Knowledgeable of the latest industry equipment, technology, and techniques.• Conduct continual inspections to determine hotel’s overall level of cleanliness and perform follow-up.• Responsible for all guest’s requests and complaints; resolve issues immediately and follow up to ensure guest’s satisfaction.• Oversee inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room amenities, restroom supplies, laundry supplies, machines, and equipment.
Skills/Knowledge Required:
• Excellent customer relations, communication, presentation and organization skills• Must be able to work independently and simultaneously manage multiple tasks• Must be outgoing and a proven self-starter• Weekends and Holidays are required as business needs warrantPhysical Requirements:
• Must be able to lift 20 lbs .• Must be able to bend, stoop, squat and stretch.• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.• Must be able to walk and stand for extended periods of time up to four (4) hours.
Qualifications
Education: Bachelor’s Degree Preferred
Experience: Minimum of 2-4 years of housekeeping experience required
Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)
The expected pay for this position is $78,000.
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: www.viceroyhotelsandresorts.com/careers
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.
EOE
Salary : $78,000