What are the responsibilities and job description for the Front Desk Supervisor position at Hyatt Centric SouthPark Charlotte?
Job Description
Job Description
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a Hotel Front Desk Manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!
Compensation : 19 hourly to start
Responsibilities :
- Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
- Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
- Handle the front desk budget and order office supplies as needed
- Supervise and manage operations for the 2nd and 3rd shifts. Supporting when needed.
Qualifications :
About Company
Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff.
Health, dental, vision, and 401(k) plans are available.
Staff meals are provided daily at no cost!
Salary : $19
