Event Services Manager | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel's newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco's Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel's spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.

Boasting 72,000 square feet of customizable venues, modern technology, picturesque waterfront views and a world-class culinary team, our San Francisco Financial District hotel is the ideal conference and meeting space facility to host successful business or lively social events.

Event Services Manager

Event Services Managers are an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the Restaurant Manager, Executive Steward, Beverage Manager, and Room Service Manager to ensure a successful Food & Beverage Team. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

Goal of the Event Services Manager : Effectively and proactively monitor the daily functions of the Events Department. This includes providing support and guidance to the banquet team, the Catering and Convention Services team, the Convention Services floor department, and the Banquet Beverage. This also includes working and communicating closely with all hotel departments to ensure a successful and effective event resulting in a positive guest experience.

Responsibilities

• Supports and manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverages.
• Supervise, empower, lead, coach, and motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement.
• Assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.
• Proactively review staffing and equipment needs.
• Ensure coordination and execution of all events with Culinary, Stewarding, Catering / CS, CS Floor, and Beverage.
• Maintain a high energy, positive, professional appearance.
• Develop innovative and creative décor for Banquet function space.
• Responsible for short and long term banquet functions in the front and back of the house.
• Create an environment establishing the highest standards of quality service and ensure implementation through effective hiring, training development, promotion, and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions.
• Perform daily walk-throughs in the banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
• Develop ideas for special events and holiday functions.

This is a salaried position with compensation ranging from $83,600-$116,000.

We Offer Excellent Benefits :

Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, or protected veteran status.

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Salary : $83,600 - $116,000