What are the responsibilities and job description for the Customer Service Representative - Rooms Team position at Hyatt Hotels Corporation?
The PBX Telephone Operator plays a vital role in providing exceptional service to our guests. This individual is responsible for answering incoming calls, handling a high volume of calls with ease, and demonstrating a pleasant attitude and excellent phone demeanor.
The ideal candidate will possess refined verbal communication skills, be able to sit for long periods, and work a flexible schedule, including weekends and holidays. Proficient computer skills and previous customer service experience are preferred.
