Director of Corporate Sales - Austin

Carpenter Hotel

About Us

In 2006 Bunkhouse was created to oversee a growing portfolio of hotels and Jo's Coffee locations. Bunkhouse has a reputation for building memorable experiences that offer more than just a good nights sleep and a great cup of coffee. Passion for design, tireless attention to detail and commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.

Job Summary

The Director of Corporate Sales is responsible for fostering account growth with both established and new corporate clients throughout the local and larger region. This person should connect with established guests and appropriate team members from said accounts to learn more about client needs to maximize revenue and achieve sales goals. The Director will serve as a department leader and manage the sales team while supporting the Regional Director to ensure all sales quotas are consistently met.

The Director of Corporate Sales must have the ability to resolve conflicts and a thorough understanding of Bunkhouse policies. They will represent and maintain the company's culture, values and reputation in the public eye, with staff, guests, vendors and partners.

Responsibilities

Achieve individual goals in designated segments and support the sales team to meet expected hotel budget through Sales & Marketing plans and managed expenses.

Manage sales team to produce and attend special events, outbound sales efforts, and onsite property tours. Attends local networking events as representation for the brand and hotels.

Recruit, train, supervise, and evaluate departmental staff.

Qualify prospective leads, create tailored proposals, maximize upsell opportunities and respond to RFPs in a timely manner to maximize business conversion.

Produce accurate sales reports, including the progress of prospective bookings, definite business and establish account production. Maintain database of leads and business opportunities, ensuring follow up and continued relationship growth.

Seek out new business from market research and conduct sales calls and visits on all accounts, providing prompt and appropriate follow-up.

Leads process to ensure client and guest satisfaction, developing relationships with new clients and existing guests driving customer loyalty and repeat business.

Stays current on industry trends and seeks creative ways to infiltrate markets and accounts.

Based on fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as necessary and directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

Qualifications

• Strong communication and interpersonal skills with hungry sales attitude.
• Excellent customer service skills, including conflict resolution.
• Maintains the ability to multi-task and adapt to changing priorities with effective decision-making skills.
• Holds self and others accountable to consistently maintain high performance standards.
• Strong work ethic with high level of integrity and dedication to the company's values.
• Willingness to travel as needed.
• Strong familiarity with hotel operating and PMS systems and ability to analyze revenue and strategy reports.
• Team management and colleague development.
• Bachelor's degree in business administration or hospitality management. An equivalent combination of education, work experience and training may substitute to education requirements.
• Four to Five years of hotel or hospitality sales required.
• Experience developing Sales and Marketing Plans and managing budgets.
• Proven track record of exceeding sales targets

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