What are the responsibilities and job description for the Event Coordinator Lead position at Hyatt Hotels Corporation?
Job Overview:
The Event & Catering administrative position has been created to meet the expectations of meeting planners and guests. As the liaison between the hotel and the meeting planner, you will handle various tasks to ensure total satisfaction with facilities and equipment per the client's specifications.
Responsibilities:
- Perform Meeting Room Inspections
- Provide added services to repeat customers who may have hinted at something previously
- Meet and Greet Site inspections when possible
- Confirm that VIP rooms are set accordingly
- Constant contact and communication with the guest
- Learning the group program in detail
Service Essentials:
- Greet every guest with a smile
- Use the guest's name at every opportunity
- Provide quick and efficient service
- Offer assistance and provide options
- Thank the guest and invite them back
Requirements:
- Must be flexible with availability
- Must have organization and communication skills
- Prior admin and events/sales skills preferred
- Computer and system skills preferred
- Teamwork and multitasking skills
